Terms & Conditions
These Terms & Conditions (“Agreement”) govern your engagement with GoDigiKit, a digital marketing agency providing services including SEO, social media marketing, PPC, web design, and performance marketing. By working with GoDigiKit, you (“Client”) agree to the following terms:
Contract & Quotation
- All quotations provided are based on a minimum three-month contract unless otherwise stated.
- Advertising costs (e.g., Google Ads, Meta Ads, YouTube Ads) are excluded from the service fee and must be paid directly by the client to the respective platforms.
- The quotation is valid for 17 days from the date of issue.
Exclusions
The following services are not included in standard packages and will be charged separately if required:
- Video content creation, infographics, and custom graphics
- Premium image purchases or stock photography
- Website hosting, domain purchases, or third-party tools/licenses
General Terms
- 50% advance payment is required before the start of any project.
- Remaining 50% is due after 50% of the work is completed.
- All contracts are subject to a minimum 3-month commitment.
- Payments are non-refundable.
- TDS (Tax Deducted at Source) applies as per government norms.
- Work will not begin until the advance payment is received.
Digital Marketing & Advertising
- Paid ad campaign budgets (Google, Meta, etc.) are separate from service charges.
- Advertising payments must be prepaid in full before campaign launch.
- Late payments may result in suspension or termination of services.
- GoDigiKit will manage the ad budget solely for optimization purposes, not for platform payments.
Scope of Services
- Manage and optimize paid campaigns on platforms like Google Ads, Meta (Facebook & Instagram), etc.
- Provide regular performance reports, including impressions, clicks, CTR, conversions, and ROI.
- Monitor campaigns and make adjustments to improve performance.
Performance Expectations
While GoDigiKit commits to using best practices and expertise to deliver optimal results, no specific guarantees are made regarding lead quantity, sales, or ROI.
Performance depends on various external factors, including:
- Market competition
- Target audience behavior
- Platform algorithm changes
Client Responsibilities
- Provide accurate and up-to-date business and product information.
- Supply all necessary content, images, and product descriptions in a timely manner.
- Approve creatives, ad copies, and campaigns promptly.
- Ensure all content complies with intellectual property laws and platform policies.
- Manage stock, order fulfillment, and customer queries (unless otherwise agreed).
Representation & Confidentiality
Exclusive Representation
All services rendered are under the GoDigiKit brand. Clients must not present these services as being executed by their internal team or another agency.
Exclusive Representation
Clients shall not disclose or share any proprietary strategies, documents, or deliverables provided by GoDigiKit with third parties without written consent.
Website Design (If Applicable)
- The client must provide a sitemap, page count, and all text content.
- Domain names, web hosting, and photography are to be arranged by the client unless otherwise agreed.
- Delays in content submission may extend project timelines.
Compliance & Policies
- The client must comply with the terms and policies of platforms such as Google, Meta, YouTube, etc.
- GoDigiKit is not liable for penalties, disapprovals, or account suspensions due to violations of ad policies or client-submitted content.
Advertising & Promotions
GoDigiKit optimizes ad performance using data and industry standards. However, fluctuations in performance are normal and not grounds for dispute or refunds.
Cancellation Policy
- Cancellation is allowed only if work has not yet commenced.
- No cancellations or refunds are permitted after 1 calendar day from project start.
- Early termination before the 3-month period may incur additional charges or forfeiture of pending services.
Intellectual Property Rights
- All marketing material, designs, ad creatives, and strategies remain the intellectual property of GoDigiKit until full payment is received.
- Upon complete payment, the client receives usage rights for deliverables unless otherwise agreed.
Confidentiality Agreement
Both GoDigiKit and the client agree to maintain strict confidentiality regarding any sensitive business information, strategies, or data shared throughout the engagement.
Contact Information
For queries or concerns regarding these Terms & Conditions, please contact:
Email: GoDigiKit@gmail.com
Website: https://www.GoDigiKit.com